1st Choice Heating and Cooling

Serves Alabaster, AL

35244

Hired 9 times

11 employees

1 year in business

$59/service call

4.9

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Stripe, Venmo, and Zelle.

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Credentials

License

License Holder: Wiliam Warbington
License Type: Contractor – Heating & Air Conditioning – Certified (HVAC) (AL)
License number: #2025001
License verified on 1/13/2025
Valid through 1/1/2026
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Background Check

Wiliam Warbington
Completed on 2/14/2024

Introduction

1st Choice Heating and Cooling: Your Trusted HVAC Partner Tired of HVAC services that overpromise and underdeliver? Choose 1st Choice Heating and Cooling for expert, genuine, and top-quality service in the Birmingham metro area. Certified Technicians: Passionate about providing the best service. Integrity: Genuine, informative, and pressure-free interactions. 5-Star Quality: Efficient installations every time. Respect: We treat your home with utmost care. 10-Year Warranty: Worry-free comfort on select systems. Flexible Financing: Affordable and reliable comfort. Community Commitment: We're your neighbors, dedicated to transforming spaces and lives. Call now for a better Heating and Air Conditioning experience...

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

$2500 off on 17 SEER Heat Pump, Gas, or Dual Fuel systems. Transparent and Easy to Understand Pricing. NO added charges for Time and Labor. Upfront pricing before ANY work is performed. Discounts available.

What is your typical process for working with a new customer?

We treat new customers like old friends.

What education and/or training do you have that relates to your work?

Our team of professional technicians go through ongoing training. They are able to work on any type of system, and any brand of system.

How did you get started doing this type of work?

We are all passionate about the HVAC industry. We are a team of professionals who joined together to start 1st Choice Heating and Cooling to offer a better HVAC experience for our customers and for employees.

What types of customers have you worked with?

We work with all types of customers. We offer easy financing. We can work with the person who wants the top of the line, high SEER system with all metal ductwork. We also work with people that aren't able to afford the higher end systems and we treat all of them the same. We just love helping people and saving them from the scam artists of the industry.

Describe a recent project you are fond of. How long did it take?

I love all of our projects. They all are special to us because of how much we take pride in seeing the look on our customers faces when they see the difference that we bring to the table. We treat our customers like family. Well....like the family you actually want to spend time with anyway. :)

What advice would you give a customer looking to hire a provider in your area of work?

Let us show you the difference. Seeing is believing. You will throw rocks at the other guys after using us. :)

What questions should customers think through before talking to professionals about their project?

4 major things as follows: 1. What company is best for me? This is a service industry, but unlike getting your oil changed, the technicians actually come into some of the most secretive places of your dwelling. Can you trust that they will respect your home. Ask about the install crew...that's where most companies pay the least. So, you spend 15k and they send a guy making $15 an hour out to install it, while the salesman got $1500. How do you think the stuff they do that you can't see is going to actually be done? 2. What system is best for my needs? Heat Pump, Gas, Package Unit, Dual Fuel, Mini Split. There are so many options, make sure your company is more about EDUCATING you on all your options. Most companies will just try to SELL YOU on what they make the most money on. 3. How much are we willing to pay for what we want? What price are you willing to invest in this? 20% of our customers will buy based on PRICE alone, and around 80% of customers buy based on VALUE. Which is important to you? Cheap Price, or High Value? TIP: Always factor in lower energy bills with higher value units. 4. How are we going to pay for it? Cash, Credit, Mixture? Some companies offer interest free options for financing, and some companies only accept cash or credit card payments. Some, like ours, has many different options for you to pay now or pay over time.