RKM Heating & Air Conditioning

Here at RKM Heating and Air Conditioning we believe in good honest professional work and understand that there is more than one option to help our customers. We educate our customers provide detailed reports and picture along with multiple options so they can choose whats right for them and their family.

We like to be prepared when we show up so we can help get you comfortable again, as fast as possible. Our team will ask a serious of questions so we can send out the right technician and parts to help you faster. we will do a thorough diagnostics of your system and find solutions to your problems. Then we will show prove of all our findings and give you options on what can be done to correct the issue. From there you choose what best for you and will get your approval before we start any work

Our technicians are highly trained and continued to be trained through out their carrier to provide better customer service and accurate diagnostics. We Have certified techs Heat Exchangers, Indoor air quality, Heating and air conditioner repairs and service. Certified in 410A, r22 and A2L refrigerants like r32 and r454. Certified installers of heating and air conditioning systems. NATE certified technicians and are a member and follow ACCA, Air Conditioning Contractors of America guide lines and rules. Our techs are tracpipe certified for plumbing gas lines. A certified Rinnai Tankless water heater Pro as well. We have been certified with Goodman, Lennox, Amana, Acpro, Allied, Dynamic AQS, Daikin, Gree, Maytag, Samsung and many other manufactures to ensure we are a top notch service professional

I was currently in retail management when my daughter Alicia was born. At the time my job was not challenging enough but enjoyed talking to customers and meeting new people all the time. After changing companies I found that it wasn't the companies i worked for but the industry I was in. A good friend of mine had started in installation of heating and air an thought i would give it a try. So i took a huge step and with the backing of my wife i took a huge pay cut and back to minimum wage and started something new. I found my enjoyment in the trades and at first I was terrible, running my drill in reverse the entire first day, I quickly learned how to be more efficient and with time management and constant training after hours moved up to a top production manager in 6 months. I love creating and helping other people an began to come up with initiative ways to be more productive and started training other technicians and companies my processes. During my growth I found a communication barrier between the customers and technicians and learned how to bring my customer service experience and knowledge to others. And with my love of the trade and continued training have become a highly skilled sought after technician. I started my own Company as I believe in honest hard work and provide options so that customers can choose whats right for them. I love to help everyone from my customers, manufactures in design, my team in growing them self's, and my peers in the trades with their businessnes.

We work with types of individuals from residential to commercial customers including, rental properties. We also have the privilege of being proudly chosen by some a lot of or vendors to work on their facilities as well and install their displays.

We had arrived at a customers house whose system was not currently working. Another company was previously and quoted repairs. We preformed a complete system diagnostic and confirmed the repairs were accurate though the other company only diagnosed the one repair upon our detailed report and testing we had found a clear crack in the the carbon monoxide removal system (heat exchange). This could have been dangerous for the customer if only the repair was done. we also found the ac system was operational but had some concerns as well. we gave the customers options for all issues found and options as well to just to do immediate repairs to get system operational. Customer ask for replacement options as they felt due to age and repairs on ac and heater didn't make since to do. we provided multiple options and brands and custom build a solution with the customer. They decide to go for full replacement and installation was done next day and completed same day.

When looking for a quality and reliable contractor check their Yelp, Angies list and Google reviews. Make sure they are licensed contractor. They have workers comp, general liability insurance and auto insurance. (not needed to be a contractor but protects you. What guarantees do they have? 100% money back, do they stand behind their work? Quality is key in our trade, if its not installed right it doesn't work right, no matter the brand. And if its installed wrong doesn't mean it wont run but you will pay for it in the end through utilities, and premature failure.