Amen Appliance Repair

Serves Baton Rouge, LA

35244

Hired 263 times

3 employees

2 years in business

$90/service call

4.9

This pro accepts payments via Cash, Check, and Credit card.

Next Service

Hours

Sun Closed

Mon 8:00 am - 5:00 pm

Tues 8:00 am - 5:00 pm

Wed 8:00 am - 5:00 pm

Thurs 8:00 am - 5:00 pm

Fri 8:00 am - 5:00 pm

Sat Closed

Credentials

Background Check

Kevin Wood
Completed on 10/1/2023

Introduction

We are a local family owned and operated business serving the Greater Baton Rouge area. Our goal is to build long lasting relationships by providing a professional service in a timely manner at a fair price with honesty, courtesy and integrity. Let our family take care of all your family's appliance, chimney and air duct needs and we will show you how: "Our service and care is an answer to prayer!" Our Verse of Virtue : "Work willingly at whatever you do, as though you were working for the Lord rather than for people." Colossians 3:23 NLT

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We offer a 10% discount for civil servant, military and pastoral ministers.

What is your typical process for working with a new customer?

Initial visit usually consists of diagnosing the issue to determine what needs to be done to repair that issue. Once appliance is diagnosed we will explain the issue, inform you what needs to be done to repair the unit and give you a quote to repair (part & labor).

What education and/or training do you have that relates to your work?

Appliances : (3 years experience)(2021) - Trained and apprenticed under a master technician before becoming a technician , worked my way up to the company's lead technician through hard work, attention to detail and quality customer care. - Led the company in 5 star customer reviews. Chimneys, fireplaces, dryer vents & air ducts : ( 20 years experience)(2002) - Trained and apprenticed under a certified chimney sweep. - Became lead sweep/technician - Became field operations supervisor overseeing all field technicians - 2016 opened my own business within the chimney, dryer vent & air duct field.

How did you get started doing this type of work?

What types of customers have you worked with?

We primarily work within the residential field but are able to service any residential style appliances, fireplaces dryer vent ducts and air duct systems whether in a home, office or commercial setting.

Describe a recent project you are fond of. How long did it take?

We had the pleasure of designing and installing a dryer ventilation system for 3 dryers at a battered woman's shelter in Baton Rouge. The project of installing the vent pipe, roof penetrations and vent caps was completed within a day. It was nice feeling like we played a part in making the lives of these women and children a bit more convenient and comfortable so they could have laundry services within the shelter and feel a little more at home.

What advice would you give a customer looking to hire a provider in your area of work?

My advice would be to check reviews. Also it helps to know the potential replacement cost of your appliance to help you determine whether repair or replacement would best fit your budget.

What questions should customers think through before talking to professionals about their project?

It helps to know the potential replacement cost of your appliance to help you determine whether repair or replacement would best fit your budget.