ES Heating & Air Conditioning

Serves Bowie, MD

35244

Hired 35 times

3 employees

2 years in business

Not yet available

5.0

This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Venmo, and Zelle.

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Credentials

License

License Holder: Efrain Sarceno
License Type: HVAC – Journeyman (MD)
License number: #116653
License verified on 2/20/2025
Valid through 12/4/2025
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Background Check

Efrain Sarceno
Completed on 5/19/2024

Introduction

My goal is to provide you with a 5-star service with professionalism, communication, and respect. I’m EPA Certified, and Journeyman Licensed. I’ve been in the trade nearly 10 years working as a service technician and installer. Our team take pride of workmanship, completing the job up to code without cutting corners. I work on residential HVAC and I also repair and replace water heaters. Thank you for giving me an opportunity to work in your home.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Upfront pricing & availability before committing to start the repair or replacement. Price discussed and agreed at the beginning will not change after completion, regardless of how long it takes.

What is your typical process for working with a new customer?

Schedule appointment & inform if service fee, 30 mins heads up when on the way by text/call, perform system evaluation every time, present repair options, go over pricing, and perform repair same day if possible.

What education and/or training do you have that relates to your work?

HVAC Journeyman License, EPA CFC, Load Calculations.

How did you get started doing this type of work?

My passion for the HVAC trade started since I was in high school in Southern Maryland taking vocational school. Then went on to trade school, at the same time I started working as an install helper, after a couple years I became a lead installer. I worked my way up to become a licensed service technician. After nearly 10 years my hunger to learn and develop in the trade never stops, I am passionate and proud for helping people complete their home projects.

What types of customers have you worked with?

We have worked with various customers from all ages, backgrounds, and nationalities around Maryland, all customers are valuable to us.

Describe a recent project you are fond of. How long did it take?

A recent project my company has done is the installation of a heat pump system & thermostat in one of the coldest day of the year (around 10degrees), our customer was in need of heat and for us the customer satisfaction is our priority. This project took around 8 hours including testing full system operation, clean up and debriefing clients on the ins and out of their new equipment.

What advice would you give a customer looking to hire a provider in your area of work?

Customers should always look for trained and licensed professionals who care and take pride of workmanship like us.

What questions should customers think through before talking to professionals about their project?

When was the last time the system had maintenance done? What type of warranty is there on the repair or replacement? What type of HVAC system does your home have?