Appliance Guys

Serves New Braunfels, TX

35244

Hired 27 times

2 employees

6 years in business

$125/service call

5.0

This pro accepts payments via Cash, Check, and Credit card.

Next Service

Hours

Sun Closed

Mon 9:00 am - 5:00 pm

Tues 9:00 am - 5:00 pm

Wed 9:00 am - 5:00 pm

Thurs 9:00 am - 5:00 pm

Fri 9:00 am - 5:00 pm

Sat Closed

Credentials

Background Check

Joaquin Lopez
Completed on 10/19/2022

Introduction

"They don't make them like they used to". Let us take care of what takes care of you. Here at Appliance Guys, we believe in integrity, quality, and honesty in our service.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Appliance Guys offers competitive pricing with honesty, integrity, and quality craftsmanship.

What is your typical process for working with a new customer?

Be upfront with my intentions. Try to make your life better fixing your appliances.

What education and/or training do you have that relates to your work?

Over 10 years of experience. 5 years with high end appliances and AC repairs, and over 5 years with commercial kitchens and average to older appliances.

How did you get started doing this type of work?

11 years ago a man offered me a chance to learn a trade so I took him up on it. I have been lucky enough to work on all brands from Meile to Matag and love what I do. Very grateful for my opportunities since I started.

What types of customers have you worked with?

All people from Austin to Leakey to Nee Braunfels.... high rollers to average everyday working people. Love people so I love work.

Describe a recent project you are fond of. How long did it take?

I just did a switch out of coils on a Kenmore (seal system). It took me 4 hours and I am glad to say it is running beautifully now. $500 in parts and labor saved a beautiful $2000 refrigerator and it should run many years now.

What advice would you give a customer looking to hire a provider in your area of work?

Make sure you have as many points of contacts as you can find. Phone, website, google, etc.

What questions should customers think through before talking to professionals about their project?

How old is it? vs How much is it to fix? vs Purchase of a new unit? Equals the magic number is it worth fixing?