State 48 Garage Doors

Serves Glendale, AZ

35244

Hired 4 times

7 employees

3 years in business

Free on-site estimate

5.0

This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Venmo, and Zelle.

Next Service

Hours

Sun 8:00 am - 2:00 pm
Mon 7:00 am - 5:00 pm
Tues 7:00 am - 5:00 pm
Wed 7:00 am - 7:00 pm
Thurs 7:00 am - 7:00 pm
Fri 7:00 am - 7:00 pm
Sat 7:00 am - 3:00 pm

Credentials

License

License Holder: Jordan Martinez 
License Type: CR60 – Finish Carpentry (AZ) 
License number: #346937 
License verified on 10/18/2023 
Valid through 8/31/2025 
Verify license 

Background Check

Jordan Martinez 
Completed on 10/18/2023 

Show More

Introduction

Welcome to State 48 Garage Doors - your neighborhood garage door experts! Founded by the Martinez family in Phoenix on January 11, 2022, we're bringing quality, safety, and great communication to every garage door installation, repair, and service across Phoenix. As licensed, bonded, and insured professionals (ROC #346937), we ensure your peace of mind with each job we undertake. PS: Ask about our current discounts! Military, Teacher, Healthcare, First Responder, etc!!

Show More

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

unfold fold
At State 48 Garage Doors, we believe in transparency and integrity when it comes to pricing. We understand that garage door installations can be a significant investment, and we strive to provide the most value for your money. Our pricing structure is straightforward and competitive, with no hidden fees. The cost of our services depends on the specifics of the job, such as the type of repair or installation needed, the materials used, and the complexity of the work. We provide a FREE detailed quote before any work begins, ensuring you fully understand the cost breakdown. We also appreciate the trust and loyalty of our customers. As a token of our gratitude, we occasionally offer discounts and promotions. We encourage you to keep an eye on our website and social media channels for these special offers. It's important to note that while we strive to keep our prices fair, we never compromise on quality. Our team is composed of highly trained and experienced technicians who use top-grade materials. We are licensed, bonded, and insured (ROC number 346937), providing you with peace of mind that your garage door is in capable hands.

What is your typical process for working with a new customer?

unfold fold
At State 48 Garage Doors, we pride ourselves on providing a seamless and customer-centric experience. Whether you've contacted us for a repair, service, or installation, here's what you can expect as a new customer: 1 - Initial Contact: Reach out to us by phone, message, or through our online booking system to schedule a free garage door replacement consultation. We're always ready to respond and assist. 2 - Consultation: One of our experienced professionals will visit your property to take precise measurements and discuss your needs. We'll show you the various options available that suit your goals and budget. This is a great time to ask questions and explore different solutions. 3 - Approval & Deposit: Once you've chosen the best option for your needs, you'll approve the quote and submit a deposit to initiate the garage door order process. 4 - Order Process: Most common garage doors are in stock and ready for installation. However, if you've opted for a custom design, it may take some time to be built and delivered. Rest assured, we'll keep you updated throughout this process. 5 - Installation: When your garage door is ready, we'll contact you to schedule the installation at a time that works best for you. Our trained technicians will ensure a professional and efficient installation, treating your home with the utmost respect. 6 - Follow up: After the installation, we'll make sure everything is working correctly and ensure your complete satisfaction. Your comfort, safety, and satisfaction are our top priorities. Remember, our team, is committed to delivering quality, safety, and excellent communication at every step. We're not just opening your garage door; we're opening the true front door to your home. As a testament to our services, we were voted as a Neighborhood Favorite on Nextdoor for 2023 in the Phoenix Valley. So, are you ready to get back on track? Reach out to State 48 Garage Doors today! We can't wait to welcome you to our family of satisfied customers.

What education and/or training do you have that relates to your work?

unfold fold
At State 48 Garage Doors, we are proud to have a team that brings a wealth of experience and training to our work. Our owners, Tony, Jordan, and Tyson Martinez, all bring unique skills and backgrounds that directly contribute to our company's success. Tony Martinez, our CEO, has over 20 years of service experience and currently holds ownership in three companies. His extensive knowledge in business operation and customer service ensures we provide top-notch services to our clients. Jordan Martinez, our CTO, served as an EMT in the Phoenix Valley for four years before joining us. This background in healthcare has instilled in him a strong focus on safety and well-being, which is crucial in our line of work. He oversees all our marketing and technology, ensuring we stay ahead of the curve in our industry. Tyson Martinez, our COO, is a trained garage door technician and contractor. He has been doing hundreds of garage door repairs a year since 2021. His hands-on experience in the field allows him to guide our team with practical knowledge and expertise. In addition to our owners' diverse backgrounds, we are a licensed, bonded, and insured company with ROC number 346937. This means we meet the necessary state regulations and standards to provide garage door services. We believe in continuous learning and improvement. As such, our team regularly undergoes training to stay updated with the latest techniques and safety protocols in the garage door industry. This commitment to education and training ensures we deliver the best possible service to our customers. In short, at State 48 Garage Doors, we combine real-world experience with formal training and a deep commitment to safety and quality. We're not just opening your garage door; we're opening the true front door to your home.

How did you get started doing this type of work?

unfold fold
State 48 Garage Doors is proud to be a family-owned and operated business that serves the Phoenix area with quick, quality, and trustworthy garage door services. Our story begins with our CEO, Tony Martinez. Tony noticed a gap in our community: the need for a reliable and fair garage door company. He saw the opportunity to bring something different to the table – a service that combines expertise, integrity, and a genuine commitment to customer satisfaction. Recognizing the strength in family, he partnered with his two sons, Jordan and Tyson Martinez, to create State 48 Garage Doors. Jordan brought a strong focus on safety and community engagement and oversees all our marketing and technology. Tyson, became a trained garage door technician and contractor, has been handling hundreds of garage door repairs a year since 2021, bringing practical knowledge and hands-on expertise to our operations. We officially opened our doors on January 11, 2022, based out of Ahwatukee. In almost two years of operation, we've made a significant impact on our community, as evidenced by our recognition as a Neighborhood Favorite on Nextdoor for 2023 in the Phoenix Valley. This achievement is a testament to our commitment to quality service and customer satisfaction. We're grateful for the positive feedback we've received from our customers and the community so far, and we're excited about what the future holds. We look forward to continuing to serve you with the same level of dedication and professionalism that has become our hallmark. Thank you for choosing State 48 Garage Doors – your neighborhood garage door experts.

What types of customers have you worked with?

unfold fold
At State 48 Garage Doors, we're proud to serve a diverse range of customers across the Phoenix Valley. Our commitment to quality, safety, and excellent communication makes us the go-to choice for many homeowners and professionals in the region. Homeowners: Whether you're in need of a simple repair, a complete garage door replacement, or a routine service, we've got you covered. We understand that every homeowner's needs are unique, and we tailor our services to meet those needs. Paying out of pocket or going through your homeowner's insurance? No problem! We'll guide you through every step of the process and ensure you receive the best possible service. Property Managers: We offer an exclusive VIP Program for property managers who oversee hundreds of houses in the valley. As part of this program, you'll enjoy priority appointment times, quick and clear communication, online invoicing, and even some State 48 Garage Doors merch! We understand the importance of timely and reliable service when managing properties, and our VIP Program is designed to make your job easier. Custom Home Builders: We also work closely with custom home builders to create beautiful, bespoke garage doors that enhance the aesthetic and value of new homes. Our team will collaborate with you to design and install a garage door that perfectly complements your project.

Describe a recent project you are fond of. How long did it take?

unfold fold
At State 48 Garage Doors, we take pride in every project we undertake. However, one recent project that stands out was in Queen Creek, Arizona, which you can find listed in our Thumbtack projects. Our client, who no longer drives or owns a car, had a rather unfortunate incident where someone pulled into their driveway to turn around and ended up hitting their garage door before driving away. After assisting the client with filing a police report and working with the insurance company, we were able to not just replace the damaged garage door but also upgrade it! The project involved transforming a regular garage door into an energy-efficient designer garage door. Our team installed an insulated garage door, which helps keep the garage cooler during the scorching Arizona summers. We also went with a designer option with lots of fine details that was a perfect match with the rest of the home. This upgrade not only enhanced the energy efficiency of the home but also significantly improved its curb appeal. In addition, we installed a top-of-the-line garage door opener equipped with a built-in security camera. This gives our customer peace of mind with a direct view inside his garage at all times. We also added a smart keypad with an external security camera outside the garage for added security. This project took about three months to complete due to the unique insurance claim case. Day one was spent assessing the damage, discussing options with the client, and planning the work. Once the insurance claim was approved we ordered the custom garage door. Within 3 weeks, we had the garage door delivered and completed installation, including the new garage door opener and security system, and ensured everything was working correctly. We are incredibly proud of this project because it allowed us to utilize our expertise to help a customer in need and enhance their home's functionality and appearance.

What advice would you give a customer looking to hire a provider in your area of work?

unfold fold
At State 48 Garage Doors, we understand that choosing a service provider for your garage door needs can be a daunting task. However, we believe that with the right information, you can make an informed decision that best serves your needs. Here are some pieces of advice we'd like to share: 1. Check Credentials: Always ensure that the provider is licensed, bonded, and insured. This not only attests to their professionalism but also gives you peace of mind knowing that you're protected. For example, we at State 48 Garage Doors operate under ROC number 346937. 2. Experience Matters: Look for a provider with ample experience in the industry. Our CEO, Tony Martinez, has over 20 years of sales experience, and our COO, Tyson Martinez, has been doing hundreds of garage door repairs a year since 2021. Their combined experience guarantees top-notch service delivery. 3. Technology and Innovation: A good provider stays ahead of the latest technology and innovations in the industry. Giving you options for various efficiency depending on your dreams and budget. 4. Community Recognition: Awards and recognition often indicate a high level of service. We were voted as a Neighborhood Favorite on Nextdoor for 2023 in the Phoenix Valley, a testament to our commitment to quality service and customer satisfaction. 5. Testimonials and Reviews: Take time to read through customer reviews and testimonials and BBB accreditation. They offer an unbiased view of the provider's service delivery. 6. Safety Focus: Ensure that the provider prioritizes safety in their work. Check that their licensing is up to date and that they pride themselves on their quality work. 7. Clear Communication: Good communication is key. From the first point of contact to the completion of the job, the provider should keep you informed every step of the way.

What questions should customers think through before talking to professionals about their project?

unfold fold
At State 48 Garage Doors, we're always ready to assist you with your garage door needs. However, to ensure that we provide the best service possible, there are a few key questions you should consider before reaching out to professionals like us: 1. What is the issue with your garage door? This could range from a minor problem like a noisy door to a major one like a door that won't open or close. The more details you can provide, the better equipped we will be to assist you. 2. How old is your garage door system? Knowing the age of your system helps us understand if it's more beneficial to repair or replace certain parts. 3. Is there a specific style or material you prefer for your garage door? If you're looking to install a new door, having an idea of your preferred style and material can help streamline the selection process. 4. What is your budget? This helps us recommend the best solutions that align with your financial plan. 5. Do you have any specific safety concerns? Safety is paramount at State 48 Garage Doors. We provide quality work as well as offering upgrades for additional safety and security. 6. Are you working within a specific timeline? Knowing your timeline helps us manage our schedule and ensure timely service delivery. 7. What kind of maintenance are you willing to do? Different types of garage doors require different levels of maintenance. Understanding your willingness to perform maintenance can help us recommend the right type of door for you.

Favorites

Here is a brief description text of the drawer.