#1 Garage Door

Serves Ocoee, FL

35244

Hired 32 times

10 employees

7 years in business

Free service call

5.0

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Venmo, and Zelle.

Next Service

Hours

Sun Closed
Mon 8:00 am - 6:00 pm
Tues 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thurs 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 9:00 am - 3:00 pm

Credentials

Background Check

Tristin Wurzbach 
Completed on 4/21/2024 

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Introduction

#1 Garage Door repair OPTIONS! 🎉 Easy, fast, no pressure, reliable, and safe garage door repair! •🔴 Red Option – Urgent repairs (huge 4yr door-parts & 1yr electronics warranty) •🟡 Yellow Option – Worn parts (+2 yr warranty & 10% off) •🟢 Green Option – Available upgrades (+2 yr warranty & 10% off) Combine for up to a 5-8yr warranty & 20% off entire repair! Whichever option you choose- great choice! #RoaringWithRepairOptions 🦁

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Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

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We give options. It's up to you, the customer, to decide which level of repair/replacement you'd like after talking with one of our technicians. This gets the customer the best result without the pressure of feeling oversold.

What is your typical process for working with a new customer?

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1. An appointment is made (typically same day, but we also offer the flexibility to book several weeks in advance to accommodate our customers' needs) 2. A technician is dispatched to arrive during a 4 hour arrival window (and customer can track the technicians progress to their house via a link that is sent though a text message) 3. Technician verifies concern and looks for any other issues that will cost customer more in the long term. 4. Technician gives OPTIONS to customer on how they'd like to proceed after being fully informed on what's going on. 5. Customer chooses which option they'd like to do and 95%+ of the time the technician can correct the issue(s) during appointment.

What education and/or training do you have that relates to your work?

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Technicians complete 15-25 hours of training every single month to stay certified and current with the company.

How did you get started doing this type of work?

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Like our name we have a passion for garage doors and want to bring the customer to Options to choose, into the industry.

What types of customers have you worked with?

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We work exclusively with residential customers, and we are so GREATFUL for the many wonderful people we get to meet during our journey.

What advice would you give a customer looking to hire a provider in your area of work?

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Get a garage door company who wants YOU to have the best results, that way they also get a lifelong customer as well. How? 1. Do they give you options 2. Do they show up in a presentable truck 3. Do they perform background checks and drug tests on their technicians regularly 4. What's their reviews look like 5. Lastly, what's their warranty and how likely are they going to be around to honor that warranty (negative to using a 1-5 person company is when owner gets hurt/sick/retires, customer is on their own)

What questions should customers think through before talking to professionals about their project?

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#1 by far is overall Value. "Price is what you pay, value is what you get" - Warren Buffet We love giving options so you, the customer, can decide the price relative to the repair that you choose.

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