Hang Tite Garage Doors

Serves Gainesville, GA

35244

Hired 104 times

3 employees

15 years in business

Free on-site estimate

5.0

This pro accepts payments via Cash, Check, Credit card, Square cash app, Venmo, and Zelle.

Next Service

Hours

Sun 8:00 am - 6:00 pm
Mon 8:00 am - 6:00 pm
Tues 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thurs 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 6:00 pm

Credentials

Background Check

Davin Smith 
Completed on 6/7/2021 

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Introduction

Hang Tite is a product of many years in the garage door business. We have a passion for quality work and serving our community. At Hang Tite Garage Doors the customer always comes first. We are veteran owned and operated. We have over 26 years experience in garage door installations and repairs. We are dedicated to the service of our community and base our business on good service and quality work. You can feel safe and secure knowing that All of our technicians go through extensive background and drug testing. We are committed to offering competitive prices without compromising the product or services rendered. We are experts at garage door spring replacement. It is our goal that after working with us, we are the only company you call for anything garage door related big or small and that you’ll tell your neighbors, friends and family about us too! Unlike most garage door companies we are owner operated. We do not have technicians who are paid on commission. We give upfront pricing and will never sell you anything that you do not need. We stand behind our products. We believe in quoting a fair price to begin with and we stand behind our products. We strive to give our customers the best service and parts available. Don’t be one of the unlucky ones who gets ripped off by scam garage door companies who pay their technicians commission. It is their sole purpose to charge you as much as they can to increase their pay. Most of these companies don’t even have a price list. They “shoot from the hip with pricing”.. If you want an honest fair company who still believes in giving you quality service at a fair price then CALL HANG TITE… where it’s DONE RITE! *We offer Military, Senior, First Responder, and Teacher Discounts!

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Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

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We offer competitive rates while not compromising the integrity or the quality of the service.

What education and/or training do you have that relates to your work?

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I have been in the garage door industry for 22 years. I am certified in Lift Master, Genie, and CHI automated doors.

How did you get started doing this type of work?

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I worked at a warehouse just out of high school that sold garage doors. I trained on the installation side of it and really enjoyed it. I’ve been on every side of this Industry. I have sold doors, worked in the warehouse, serviced garage doors, installed garage doors. I have worked for a few companies but always knew I could provide something a little better than what the “bigger” companies were doing.

What types of customers have you worked with?

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We encourage clients to take pictures of their issue. The more info we have the more upfront we can be with you over the phone with pricing. We will come out for an estimate. Our technicians have most of the parts for the repair on their trucks. If the customer likes the estimate we are prepared to do the repair same day in most cases.

Describe a recent project you are fond of. How long did it take?

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We will come out and take a look at your project without charging a service call. I still believe in the old fashion way of doing business. Free Estimates… we will never charge a service call to come out to your home. We usually have what we need on the truck to complete the repair after you approve the estimate. We will never pressure the customer into Making a decision on the spot. We want to provide you with all the knowledge of the repair and upfront no haggle fair pricing from the start! We appreciate all of our new customers and we realize that they are the lifeline of our business. We don’t want to just gain a new customer and make them a “number”. We want to build relationships that will last a lifetime. We want to leave that house being confident that the customer is happy and will recommend us to all of their friends, family, and neighbors.

What advice would you give a customer looking to hire a provider in your area of work?

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Do your research and read reviews. Always send pictures if you can. Be wary of companies that won’t give you upfront pricing on the phone. Most garage door companies pay their technicians commission.. we all know what that means! They will sell you parts that you don’t need and get as much money out of you as they possibly can. You can find many of these companies on dateline and an easy Google search for operating scams. Many have already been exposed by local and National media stings. A lot of these companies are operating in the Atlanta Metro Area.

What questions should customers think through before talking to professionals about their project?

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They should ask about the warranty and the quality of parts the provider is carrying. They should also check to see if the company is fully insured. Checking reviews is a good way of gauging the company’s worth as well.

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