Lynoka Services

Serves Everett, MA

35244

Hired 54 times

1 employee

16 years in business

Free on-site estimate

4.8

This pro accepts payments via Cash, Check, Credit card, Square cash app, and Venmo.

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Credentials

Background Check

Scott Moses 
Completed on 2/28/2021 

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Introduction

Lynoka is named after my children LYssa, NOah, KAelyn! We are family owned business that will treat you like part of our family. It’s the lynoka promise!

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Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

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We offer a !0% senior and military discounts. We also offer free tune ups to any member of our military with valid I.D. (20 mile radius of Boston) We take pride in providing our customers with a pressure free conversation about their needs. Whether its a comparison quote of service vs replace or full door and opener replacement. We will always provide our recommendations at no cost to you!

What is your typical process for working with a new customer?

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First we promptly make contact with the information provided by the customer. We will introduce ourselves by email, call or text. Then we get a better understanding of the customers needs and schedule a time to go over their options. Typically, customers like time to review our quotes and in most cases compare our quality/cost vs our competitors and that's a good thing! We try to be as informative and educational as possible with our customers so they understand what separates us from our competition. After a thorough discussion we typically place an order for the customer.

What education and/or training do you have that relates to your work?

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Although I have 17 years experience, I routinely attend industry meetings and seminars at local distribution centers, manufacturing facilities and industry trade shows. I'm also a member of the I.D.A (international door association)

How did you get started doing this type of work?

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As a high school senior i was introduced to the industry by an older friend that notice i lacked direction. I quickly fell in love with the idea of working outside, meeting a very diverse customer base and learning how to work independently with the utmost care and concern for other peoples property.

What types of customers have you worked with?

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I have worked with everyone from national "A list" celebrities to local charities and seniors on fixed incomes. I always do my best to be as compassionate and helpful as possible.

Describe a recent project you are fond of. How long did it take?

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I'm proud of every job i do! Otherwise I wouldn't leave their home. However, In our media section i only included pictures of customer type conversions. These installs are particularly difficult and require years of experience to complete.

What advice would you give a customer looking to hire a provider in your area of work?

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Be thorough!!!! Don't just fall for the cheapest price, Although a $29 tune up sounds great, those companies are looking for an opportunity to up sell! Try to be patient and call a few different companies. Compare cost,quality and reviews across the internet.

What questions should customers think through before talking to professionals about their project?

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What exactly am I looking for? How much should this cost? How do I educate myself about the process and what I want. Knowledge is power! Never go blindly into a situation that could potentially cost thousands more than needed. I hear horror stories daily of rip off scams targeting people who don't know how to navigate their way through research.

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