Pronto Garage Door Repair

Serves Roseville, MN

35244

Hired 250 times

2 employees

4 years in business

Free service call

5.0

This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.

Next Service

Hours

Sun 5:00 am - 6:00 pm

Mon 5:00 am - 6:00 pm

Tues 5:00 am - 6:00 pm

Wed 5:00 am - 6:00 pm

Thurs 5:00 am - 6:00 pm

Fri 5:00 am - 6:00 pm

Sat 5:00 am - 6:00 pm

Credentials

Background Check

Eliahu Morris
Completed on 8/15/2023

Introduction

Pronto Garage Door Repair was established with the goal of providing the best customer service, prices, and professionalism. We are a local business servicing the Twin Cities and surrounding areas. Call us to get your garage door fixed PRONTO!

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Among Thumbtack's top-rated pros, Pronto Garage Door Repair is the only company that does not charge you a service fee! We offer a preliminary estimate by phone: just text us a few photos with a brief description.

What is your typical process for working with a new customer?

We respond rapidly, usually within a few minutes, and take the time to answer any questions you may have. We try for same-day appointments and work around your schedule.

What education and/or training do you have that relates to your work?

Apprenticed to and then employed by a local garage door service company for 5 years before starting my own company.

How did you get started doing this type of work?

When I added a detached garage to my first house, I needed help installing the garage door. I asked a friend in the trade for an assist and ultimately became his apprentice.

What types of customers have you worked with?

Residential homeowners, renters, and landlords looking for affordable garage door repair or replacement, rapid response, and customer satisfaction.

Describe a recent project you are fond of. How long did it take?

We recently had a call for a major off-track repair. When we arrived the entire door was on the garage floor. The customer was worried she needed a new door, but that was not the case. We were able to reinstall the door, while only having to replace her cables and some miscellaneous hardware. The customer contacted us on Thursday evening. We were on the job the following morning and had the door working nicely by lunchtime.

What advice would you give a customer looking to hire a provider in your area of work?

Hire a pro - don't DIY. This can be hazardous work without proper tools and training.

What questions should customers think through before talking to professionals about their project?

What happened? Why do I have a problem? Once the problem is fixed, how do I avoid the same problem in the future? Over the long term, what regular maintenance will be necessary?