Prolift Garage Doors of Germantown

Serves Southaven, MS

35244

Hired 73 times

4 employees

3 years in business

Free service call

4.8

This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.

Next Service

Hours

Sun 8:00 am - 6:00 pm

Mon 8:00 am - 6:00 pm

Tues 8:00 am - 6:00 pm

Wed 8:00 am - 6:00 pm

Thurs 8:00 am - 6:00 pm

Fri 8:00 am - 6:00 pm

Sat 8:00 am - 6:00 pm

Credentials

License

License Holder: Robert Tragarz Jr
License Type: Home Improvement Contractors (TN)
License number: #10704
License verified on 7/25/2024
Valid through 7/31/2026
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Background Check

Robert Tragarz Jr
Completed on 6/24/2022

Introduction

ProLift Garage Doors is based in Germantown and is a family owned and oriented business. We service all things Residential Garage Doors in addition light commercial. Whether you're looking for a new garage door, you're stuck inside/out of your garage, or you hear a strange noise and want us to check it out we're here to help you. Our goal is to work with you to provide the exact services and products that you need at a reasonable price and as quickly as possible. We offer discounts for Seniors, First Responders, and Military so make sure to mention that when you call!

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Prices will be reviewed before any work is completed. There is NO service charge or Emergency Fees!

What is your typical process for working with a new customer?

1. Schedule a technician 2. Tech arrives and discusses issues with Homeowner 3. Tech reviews known issues and inspects garage components 4. Tech discusses findings and solutions with homeowner 5. Tech completes Repairs

What education and/or training do you have that relates to your work?

Specialized on-the-job training occurs for every technician.

How did you get started doing this type of work?

Like most people, we just sort of fell into it…

What types of customers have you worked with?

Great ones! We primarily work with homeowners, but we also love to partner with HOA's, property managers, facility managers, real estate agents, etc.

Describe a recent project you are fond of. How long did it take?

We had a customer that called us needing a quote for a new door and operator. After discussing with them, we discovered they had 2 different companies come out and tell them they needed to replace everything after a small hit from a vehicle. We inspected and found that by replacing 3 hinges we could repair the door with only a minor cosmetic dent remaining. There was no issue with the operator, the door ran great, and we saved them thousands of dollars.

What advice would you give a customer looking to hire a provider in your area of work?

Check their insurance, their contractor license #, their BBB rating, their warranty policy, the brands they carry etc.

What questions should customers think through before talking to professionals about their project?

What is your warranty? Are your parts and doors USA made? Are you a licensed contractor?