Springer Overhead Doors

Serves Chapel Hill, NC

35244

Hired 100 times

6 employees

12 years in business

Free on-site estimate

5.0

This pro accepts payments via Check, PayPal, Venmo, and Zelle.

Next Service

Hours

Sun Closed

Mon 9:00 am - 6:00 pm

Tues 9:00 am - 6:00 pm

Wed 9:00 am - 6:00 pm

Thurs 9:00 am - 6:00 pm

Fri 9:00 am - 6:00 pm

Sat 12:00 pm - 4:00 pm

Credentials

Background Check

Lisa Springer
Completed on 8/24/2022

Introduction

We provide customized service and installation to residential and commercial customers of all sizes. Using certified professionals we apply our "get it done" attitude to resolve their needs. I enjoy speaking with our customers, showing them what I'm doing, and educating them on their garage services.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Our rate is $80/hour, plus parts. We do not bill a trip charge locally and there's nothing extra for nights or weekends. We accept payment by check or electronically by Zelle Venmo or CashApp (no credit cards).

What is your typical process for working with a new customer?

Customer service is our priority! Consistent updates and explanations of the process. Site survey is included at no charge to provide customized quoting.

What education and/or training do you have that relates to your work?

Frequently we can provide support over the phone that may prevent a billable service call.

How did you get started doing this type of work?

We have over 25 years of experience working with garage doors with a strong background in customer service.

What types of customers have you worked with?

We support customers of all sizes for both residential and commercial projects. Focus is in service, installation and repairs.

What advice would you give a customer looking to hire a provider in your area of work?

Look at the reviews.

What questions should customers think through before talking to professionals about their project?

What type of garage door do you want to have - solid or windows, insulated or not insulated, decorative hardware or simple short panels in white, do you need vinyl trim around the outside of the door?