ProLift Garage Doors of Southeast Charlotte

Serves Matthews, NC

35244

Hired 70 times

4 employees

12 years in business

Not yet available

4.9

This pro accepts payments via Cash, Check, and Credit card.

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Credentials

Background Check

Andrew D'alessandro
Completed on 5/30/2023

Introduction

Is there a problem with the performance of your garage door? Your door may malfunction due to a broken hinge, bent track, worn-out rubber gasket, damaged springs or may even require a new garage door installation. Dont worry, ProLift Garage Doors of Southeast Charlotte makes garage door repair and installation simple! We are committed to delivering timely and effective services and support to guarantee that your garage door remains reliable and trustworthy for many years to come. Depending on the severity of the problem, we may be able to fix your garage door the same day you contact us!

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Our experienced technicians will provide a detailed assessment of your garage door and provide a fair estimate with a range of options to suit your needs. We are a Veteran owned business and offer a Veteran discount.

What is your typical process for working with a new customer?

Our owner will personally contact you and discuss your needs. We will then align on a time and date that is convenient for you and send out one of our technicians with years of experience for an assessment and solution. Our technicians are equipped to immediately make any needed repairs and tuneups.

What education and/or training do you have that relates to your work?

Our technicians have multiple years of industry experience and are trained to adhere to the high standards of ProLift Garage Doors of Southeast Charlotte and address all items with professionalism and excellence.

How did you get started doing this type of work?

Our business was founded to offer honest and affordable solutions to the community that we live in. Many households use their garage door as the main entrance to their home and when something goes wrong, we want to help repair the problem punctually and with excellence.

What types of customers have you worked with?

We work with residential and commercial members of our community to take care of all their garage door needs from repair to new installation.

Describe a recent project you are fond of. How long did it take?

We have done multiple broken spring repairs of high urgency as the clients automobiles where stuck in their garage not allowing them to get to work and get their children to school and outside activities. As a parent of two children, it feels great to get their garage door fixed quickly and allow them to get on with the important matters in their lives.

What advice would you give a customer looking to hire a provider in your area of work?

I would advise to ensure that the individual that you are speaking with explains the garage door assessment to you in a clear and easy to understand manner and addresses any questions or concerns with an array of options that are suited to meet your personal needs.

What questions should customers think through before talking to professionals about their project?

If an urgent situation; How quickly can you assess and repair my garage door? How experienced are your technicians? Can you provide me with multiple options to choose from to meet my needs?