Don's Garage Doors

Serves Columbus, OH

35244

Hired 11 times

20 employees

39 years in business

Free service call

4.9

This pro accepts payments via Cash, Check, and Credit card.

Next Service

Credentials

Background Check

Luke Martin
Completed on 1/13/2023

Introduction

We’re locally owned and operated and service all brands of garage doors. The staff and garage door repair techs at Don’s Garage Doors pride themselves at always providing the best service and delivering a satisfying customer experience.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

At Don's Garage Doors, we offer great promotions, as well as Military, Veteran, and Teacher discounts. With Don's you will receive the best service, best parts, and the best warranty; and most importantly a friend in the garage door business.

What is your typical process for working with a new customer?

First, we’d like to gain an understanding of the issue and when the problem started. With an in-home consultation, our technicians are trained to find the source of the problem then create a solution that is best for the customer. This can range from a simple tune-up to a more complex issue such as a need for an entirely new garage door. Our technicians will walk the customer through each step to ensure they have a high understanding of the situation and offer all options to resolve the problem. We will walk through each step and ensure the consumer has a great understanding of the situation and all options that are available.

What education and/or training do you have that relates to your work?

All technicians must graduate from a 4 week training course that includes simulation and many tests to ensure they are educated and properly trained to work on all makes and models of Garage Doors.

What types of customers have you worked with?

Homes with garage doors.

What advice would you give a customer looking to hire a provider in your area of work?

It's important to hire those who are highly trained and qualified.