GarageWorks

Serves Franklin, TN

35244

Hired 20 times

8 employees

20 years in business

$75/service call

4.8

This pro accepts payments via Cash, Check, Credit card, PayPal, Square cash app, Venmo, and Zelle.

Next Service

Hours

Sun Closed

Mon 6:00 am - 6:00 pm

Tues 6:00 am - 6:00 pm

Wed 6:00 am - 6:00 pm

Thurs 6:00 am - 6:00 pm

Fri 6:00 am - 6:00 pm

Sat 6:00 am - 6:00 pm

Credentials

Background Check

Casey Heinrich
Completed on 6/16/2021

Introduction

We are up front and honest about our pricing. We don't charge anything to show up at your door. We offer same day service. Helping people in need. Getting the best prices I possibly can to make it cheaper for the customer. Working for myself and working directly with the customers.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We are competitive to all garage door companies in Nashville. We are honest and would never charge someone for something they don't need.

What is your typical process for working with a new customer?

We will talk with the customer via email, phone, or text, get them set on the schedule for one of our technicians, and provide the service or estimate. We pride ourselves in customer service.

What education and/or training do you have that relates to your work?

16 years of experience I garage doors, operators, and repairs. We also install flashing, metal coil trim, around the garage door jambs.

How did you get started doing this type of work?

I was working for a company in 2002 that got me interested in owning my own business one day. 12 years in now starting back in 2006, it was the best decision I ever made.

What types of customers have you worked with?

All types

Describe a recent project you are fond of. How long did it take?

Our glass doors are my favorite. Full view garage doors are beautiful in modern day homes.

What advice would you give a customer looking to hire a provider in your area of work?

Make sure that you get multiple estimates and you price check after you find out what's wrong.

What questions should customers think through before talking to professionals about their project?

Customers should try to identify where the problem is to try to give the installer and idea of what they need to bring to the job before they come. This way, you will save yourself time, money, and possibly an extra trip.