American Locks & Keys (Riverside County)

Serves Lake Elsinore, CA

35244

Hired 205 times

4 employees

39 years in business

Free service call

4.9

This pro accepts payments via Cash, Credit card, and Square cash app.

Next Service

Hours

Sun 1:00 pm - 4:00 pm

Mon 10:00 am - 2:00 pm

Tues 10:00 am - 2:00 pm

Wed 10:00 am - 2:00 pm

Thurs 10:00 am - 2:00 pm

Fri 10:00 am - 2:00 pm

Sat Closed

Credentials

Background Check

Joseph Kisaka
Completed on 6/15/2021

Introduction

The experts specialize in the installation, maintenance, and repair of various items, ensuring high-quality and efficient service. They are committed to delivering reliable solutions and excellent customer service.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Before we accept the job, we will always do our best to get all the information we need from the customer, so we provide the most accurate quote before we go meet the customer. Our prices are compatible with the industry average.

What is your typical process for working with a new customer?

As mentioned before. We first gather information on the customer's project. Once we analyze what the customer needs, we give recommendations, after the recommendations we give the final quote. Once the customer agrees to our prices and quotation, we then, ask to schedule the job and provide ETA updates when enroute.

What education and/or training do you have that relates to your work?

All of our technicians hold ar least an Associate college degree and highly trained on vehicle key programming.

How did you get started doing this type of work?

We are a family owned business. The business was started by our older brother in 1986.

What types of customers have you worked with?

We have worked with major insurance companies, Real Estate, both Residential and commercial, and many many good customers over the years.

Describe a recent project you are fond of. How long did it take?

I don't have a specific one. But what our company is most Fond of, is when we are able to repair or solve a lock problem for our customers. Especially, when we think out of the box to solve such a task.

What advice would you give a customer looking to hire a provider in your area of work?

Try to be as specific as possible on what you need done on your project. include pictures of the project.

What questions should customers think through before talking to professionals about their project?

What type of Lock? Auto, Commercial or House Locks?