Resident's Choice

Serves Niagara Falls, NY

35244

Hired 2 times

5 employees

6 years in business

Free on-site estimate

5.0

This pro accepts payments via Cash, Check, and Credit card.

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Credentials

Background Check

Stephen Gmyrek
Completed on 2/24/2020

Introduction

We are a Real Estate Brokerage and property management company which leverages different technologies to properly counsel our buyer clients on appropriate offer terms to give them a competitive advantage, and optimize marketing and pricing for our sellers to effectively list their properties so that they sell for the maximum dollar and for the best terms. On the property management side of our business, we are able to use this same technology to streamline our management processes, thereby reducing operating costs for our clients, and minimizing vacancy through expeditious marketing efforts and tenant retention.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We offer competitive rates and we tailor our pricing to our client's specific needs for service. Because of this, our pricing structure varies from one client to the next. Contact us for a Portfolio Needs Assessment, and we will be able to provide you with a quote relative to the services you require.

What is your typical process for working with a new customer?

Our first impression is just as important as our follow-through. Once a potential client has contacted us, we schedule a time to meet and discuss the level of management services the client requires. We offer both full service and limited service options, so the client can be involved as much or as little as they desire. After discussing and completing the client's Portfolio Needs Assessment, we take the time to review all of the properties in the client's portfolio in-person and develop a custom strategic system for implementing the services the client desires. Lastly, we generate a Management Proposal based on our study of each individual asset relative to the current market conditions as well as the client's desired services. This involves a final in-person review with the client to discuss the Proposal and and make any adjustments as necessary before discussing contracted services. We are not happy until our clients are fully comfortable with the terms of our service before proceeding.

What education and/or training do you have that relates to your work?

Our company, in accordance with federal, state, and local law, ensures that our employees have been trained in (note that this is not an all-inclusive list): - Fair Housing - EPA Lead Renovator, Repair, and Painting (RRP Rule) - Various local and state contractor licensing (NY & MA) - Property Management Licenses (where applicable) - OSHA training for the Construction Industry - OSHA Respirable Crystalline Silica (RCS) Standard - Continuing Contractor and Real Estate Education

How did you get started doing this type of work?

Our company began with the oversight of our own investment real estate and quickly grew to offer management services to help meet the demand for quality and professional management services in Western NY. Because of our success with expeditious turnovers, low vacancy rates, and aggressive marketing to fill our rentals, we decided to expand our service so we could help other investors achieve higher investment yields as we have enjoyed in our own portfolio.

What types of customers have you worked with?

Our company has a diverse management portfolio ranging from single owners needing management of a single investment asset such as a single family home or duplex, to larger investment groups with dozens of properties. We also perform limited services such as filling vacancies, in lieu of portfolio management, for those owners who choose to self-manage the daily operations. In addition, we offer project management services for customers who would prefer to not deal with contractors directly.