Real Property Management - Richmond Metro

Serves Hopewell, VA

35244

Hired 14 times

35 employees

11 years in business

Free on-site estimate

4.2

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Matthew Brantingham
Completed on 11/10/2021

Introduction

At Real Property Management - Richmond Metro, we proudly manage over 1,300 residential properties in the Richmond community and surrounding counties. Professional, reliable guidance and rigorous processes help you secure the best rental rate, with quality residents who stay longer and take care of your property. Our team of 35 employees handles late night resident phone calls and emergency maintenance issues, so you don’t have to interrupt your daily life. Plus, we have the knowledge, licensing, and insurance necessary to understand and comply with regulations, including Virginia tenant-landlord law, Fair Housing and evictions. Our experience saves you time and helps you avoid costly mistakes. Whether you live around the corner or thousands of miles away, you will know what is going on with your rental property. Your password-protected online account provides notifications and access to financial statements – all in one place to keep you organized. And if you need something else, your local Real Property Management - Richmond Metro team is just a phone call, text or e-mail away. Thousands of rental home owners and investors nationwide trust Real Property Management throughout our 450 offices. We have developed and streamlined our systems and processes over the past 30 years. Our highly-trained specialists are prepared to meet the demands of property management, 24 hours a day. We know what works, what rents, and how to get more from your property. A long vacancy period, an eviction or a non-compliance issue can cost you thousands. The cost of property management is worth the price. We help property owners get market rent, avoid common mistakes and place quality residents faster. In addition, our local offices offer a variety of promises and programs, to give you the reassurance and recurring revenue you’re seeking. Real Property Management – Richmond Metro will be your first and last stop when seeking a valuable partner and professional property management services in Central Virginia. We service properties located in the City of Richmond, Hanover, Henrico, Chesterfield, Goochland, Powhatan and New Kent counties. Our expertise is in single family homes and multi-unit buildings. Older properties require more time and attention and our staff is well experienced in handling these historic properties! Local knowledge of the Richmond real estate market combined with the national expertise and 30 years of experience truly sets Real Property Management - Richmond Metro apart from the competition. Many Richmond area property managers keep rents flat in an effort to avoid turning over residents and ensure retention, oftentimes to the detriment of you, the owner. Pricing a rental property under market value can cost an owner significantly in the long run. At Real Property Management - Richmond Metro, we are competitive with our pricing structure and offer detailed annual rental analysis to ensure your real estate asset receives the highest and best returns possible. As a real estate service provider, we are attuned to the needs of our various clients and customers. Today, we work for over 450 client owners, provide housing for 2,500+ residents and manage over $300 million in real estate. Accidental landlords, small and large investors, DIY landlords, Realtors and residents all trust Real Property Management - Richmond Metro. Real Property Management - Richmond Metro is the local expert and we strive daily to elevate the standard in the Richmond community. Please call us today to learn more about our reliable services and how our team can add value to meet your needs and goals!

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Every day your property is not leased, you lose money. Thousands of homeowners and investors trust us to manage their rental property and to maximize the return on their investment. To them the cost of property management is worth the price. We help property owners get market rent, avoid common mistakes and place quality tenants faster. Our pricing is competitive with property managers in the area, however with us, you benefit from the added value of 30 plus years of property management experience from the Nation’s leading property management company. We offer a tiered pricing structure, allowing our client owners to select their preferred management plan based on their specific needs and goals. We are professional and trustworthy which ensures our owners and tenants are satisfied. In addition, we make sure our clients know what to expect up front, with no hidden fees or surprises. Our customers value the services we provide, for a fair price.

What is your typical process for working with a new customer?

Our standard process is to have a 10 minute phone call first to answer any questions you might have for us and to listen/learn about your needs. We then research your owned property, follow-up with an e-mail included with a fully detailed comp rental report from our proprietary technology and a copy of our management agreement, including a transparent fee description. By this time, we will have scheduled a mutually agreed upon property visit to do our initial inspection and discuss in person the recommended next steps and listing price. With an executed agreement, we begin to market your rental property and guarantee a qualified tenant placed within 29 days.

What education and/or training do you have that relates to your work?

Our office has 7 professionally licensed real estate agents, which is required in the Commonwealth of Virginia. Everyone on our team meets the continuing education goals and we have also invested heavily in ongoing training and support through the industry's leading technology. We are also active members in several organizations such as NARPM (National Association of Residential Property Managers) and the Central Virginia Apartment Association.

How did you get started doing this type of work?

Our office was born from our owner's own portfolio of investment properties. He had worked with a few other property management groups in the Richmond community and determined that there was a better solution in professionally and reliably managing residential properties in our market. That said, RPM Richmond Metro is one of Richmond's fastest growing real estate firms and we are excited to be making a positive impact on our local community by elevating the property management standards.

What types of customers have you worked with?

Here in Richmond, we work with family members, individual owners, real estate investors and institutions. Some are local and some are out-of-state or even out of the country. Residential property management can be a difficult business, which is why more investors are leaving their properties in the hands of professional managers. Whether you own one home or a large portfolio of investment properties, Real Property Management has the expertise you can count on and trust.

Describe a recent project you are fond of. How long did it take?

We recently signed on a new owner who decided not to sell their home as they were quickly re-locating across the country to California. We assisted with getting their home cleaned and "rent ready"...began marketing their property and within 48 hours had a well-qualified tenant placed with an executed lease and certified funds for the first month's rent paid. Our team is ready to work hard with you and for you everyday!

What advice would you give a customer looking to hire a provider in your area of work?

What is their guarantee? We are confident in the services we provide, that’s why we offer a 30 Day Guarantee. Real Property Management - Richmond Metro guarantees an approved tenant applicant within 29 days of the property being rent-ready – or you pay nothing! Other guarantees include Rent Payment Guarantee and Eviction Protection Guarantee.

What questions should customers think through before talking to professionals about their project?

How do you stay informed on your property? We want you to be satisfied with the service we provide. Our property management technology helps to keep you informed every step of the way. You know when your property is rented, when rent is collected, when a tenant is being evicted, and when major repairs or maintenance is needed, all available online. Most importantly, you have round-the-clock access to information about your property from anywhere in the world through your personal online property management account. Check the status of your property, view important notifications, access monthly financial statements, and get tax reporting information – all at your fingertips when you need it. Access photographs, inspection details, maintenance activity and comprehensive financial reports – for a single property or a whole portfolio. Whether you live around the corner or across the globe, you can stay up to date with what is happening. And if you can’t find what you need, our LOCAL office is here to help. We never want you to feel left out in the dark on any communication.